Pricelist

Onsite jobs are charged by the hour (rates below), half hour minimum. All repair work is no-fix no-fee and no obligation. The only exception is for liquid spillages: Often liquid damage is so severe its not worth the cost of repairing however it still takes me ages to disassemble the machine, clean it up and see if there's any hope for it so, if it's had stuff spilled into it I'm afraid there's a £30 non-refundable deposit! Callout jobs are billed half hourly, remote support jobs are billed per 15 minutes.

Hourly rates.
Commercial Business	£ 50 / hr
Non-Profit & Charity	£ 40 / hr
Personal / Domestic	£ 35 / hr
Unwaged (e.g. NUS, OAP, JSA)	£ 25 / hr

Callout charges
Postcodes E17	Free!
Less than 2.5 miles	£ 10
2.5 to 5 miles	£ 20
Over 5 miles	£ 5 / mile

Callout charge is calculated by the shortest distance from mine to yours by road according to Google maps (as opposed to as the crow flies) starting from E17 5BW. I cycle to the vast majority of jobs so unless you live a very long way from me or we need to move heavy objects about you needn't feel carbon guilty! ;-)

My hours are as follows. I do childcare and domestic stuff on Mon and Thurs, those days I might have chance to answer the phone but not much more than that - Joanna really keeps me on my toes! Out of hours callouts may be available for emergencies but I charge an extra £50 for them and some days it may involve you looking after my daughter while I fix your problem!

Monday	closed
Tuesday	10am to 10pm
Wednesday	12 noon to 10pm
Thursday	closed
Friday	10am to 10pm
Saturday	noon til 7pm
Sunday	call

Offsite jobs. If you can bring it to me I offer a number of fixed fee deals, these tend to work out significantly cheaper than the equivalent job charged hourly on-site. If you live within a mile or two of me (and the weather is not really awful) I'm usually happy to collect and deliver small items (portable hard drives, laptops etc) for free. Do note all these prices are for Windows computers, parts for Apple computers are usually much more expensive and they often take longer to fit so contact me for a quote.

Simple Virus / Malware removal If a virus infection can be vanquished in-situ i.e. without reinstalling the whole system you pay only £50.	£50
Computer securely wiped Machine wiped completely clean of all software and data (including Windows itself!) using military grade data deletion software. Note: useful if you want to dispose of your PC safely.	£10
Vanilla windows install Your machine wiped clean and plain old windows reinstalled, all drivers and updates installed. This is useful if you want to give your computer away in full working order but you want your personal data safely wiped off, or if somebody has given you a computer and you want to start with a clean sheet, or if you simply want a reinstall without paying for a back up you don't need.	£40
Economy Backup & Reinstall Full backup of all files, re-installation of Windows, all updates installed, free antivirus software and MS compatible Office Suite, all your files double scanned for viruses and other malware and then restored to a single folder, machine guaranteed virus free. Note: if you are comfortable moving files around and have time to reinstall all your applications then this is a good option.	£60
Full Backup & Reinstall As economy reinstall plus... All files put back in the appropriate folders, all un-neccesary pre-installed software cleaned off, disk optimised for quick startup, internet favourites/bookmarks restored, i-tunes restored, free top quality media player, CD/DVD burning, photo management and utility software. Note: this is the option to go for if you want everything set up as closely as possible to how it was before.	£85
Business Backup & Reinstall As domestic reinstall plus... free collection/delivery within E17, priority turnaround and full onsite reinstallation including reconnection and resinstallation of your printers, scanners, specialist software and reconnection to your domain if needed. Note: This is the one to choose for business critical computers.	£160
Economy Laptop Cleanout Your laptop blasted with very high pressure air to blow the cobwebs out! If your overheating problem is caused by dust / blocked vents this is often a quick fix. Note: this is a pretty brute force approach! Although I have never managed to damage a laptop this way there is a small theoretical risk it could hurt it so if you're not comfortable with that then the next option is the one for you.	£50
Laptop Full Strip and Clean Your laptop fully stripped down, thoroughtly cleaned out by hand and regreased with top quality thermal grease. This is the best long term solution to overheating problems and is particularly recommended for machines with persistent heat issues, high end machines and machines with known heat problems such as the HP DV series.	£60
Laptop power socket replacement If the socket your power cable plugs into is faulty your laptop can quickly become a very expensive brick. This fix can take up to 10 days however you are welcome to borrow a free courtesy laptop for the duration (subject to availability)	£ 95
Laptop Screen replacement Replacement LCD laptop screens typically cost anywhere between £50 and £100 depending on the size you need (some rare models are more), they're much of a muchness to fit though so I charge a flat fee to fit them. Sometimes you can save a few quid by buying a second hand screen from ebay so let me know if you'd like me to take a look for one before quoting.	£50 + part
Hard drive upgrade Running out of space? Many people solve this problem by getting an external hard drive but wouldn't it be nicer to just quadruple the size of your C drive and not have to worry about the cables? Internal drives are also considerably faster than external ones, i-Tunes doesn't take kindly to being moved between disks and, sadly, I've lost count of the number of people who've lost all their files when they (or their kids / pets / spouses)tripped over the wire and sent their external drive crashing to the floor! New internal drives themselves are cheaper than the external variety, they cost anywhere between £60 and £130 depending on the capacity and speed you want and, like the screens, they're much of a muchness to fit so I charge a flat fee to fit them. The other reason to upgrade hard drive is speed. Hard drives are often the main bottleneck when it comes to computer performance, upgrading to a more modern SSD drive will usually dramatically improve the overall speed of your machine - boot up time and program launch time in particular	£50 + part
VHS to DVD/Digital transfer Tape degrades over time so if you have anything important on tape still it would be a good idea to get it into a digital format ASAP. If you have quite a few to do ask about bulk discounts.	£20
Vinyl / Tape to CD Likewise you may want to have your old tape and vinyl records digitized for posterity, or just so you can listen to them on your ipod. If you have quite a few to do ask about bulk discounts.	£15
Scanning (per scan). If you have quite a few to do ask about bulk discounts.	£0.75
Reinstalls assume you have recovery/rescue disks or a recovery partition, if not (and I don't have an appropriate set of disks for your machine already) it may cost extra to obtain these.

Also I scrap old laptops and I will sometimes trade you work for your surplus equipment if it's anything I have a use for. Message me below with your contact details and what you have and I'll let you know how much cash or labour I can offer you in exchange.

Call now for a quote or to make an appointment on 0208 806 5407.