Baby related changes! Sorry I'm closed for business until further notice. Please only contact me if you have an outstanding job, if you are an existing domestic client with a fully fledged emergency or if you are one of my business clients. For everyone and everything else I recommend you try Ben Schneider over at itguy.com on 020 7241 2255. He's not cheap but he is very good.

Then you've come to the right place! My name is Roger Heathcote (BSc), General Technician.

I have been providing patient, friendly on-site & off-site technical services to both individuals and businesses around North London since 2005. Whether you need your broken laptop screen replacing, advice on what to buy (and what not to!) or just a little help using Excel I'm just round the corner (and available up til 10pm every day!).

I can come to you (charged hourly), you can come to me (estimate/quote) or I can use remote control software to help you via the internet, whatever suits you best. I live at the Stamford Hill end of Stokey and I have no callout fee to addresses in the N16 and E5 area. All repair work is no-fix-no-fee and warrantied. I am a polite and friendly person and I am proud to serve all of Stoke Newington's many and varied communities. Here are some testimonials and here are my rates. Simply call 0208 806 5407 to make an appointment or scroll down to the bottom of this page to send me a message.

Computer stuff mostly but I'm a lifelong technology enthusiast so you can ask me about pretty much anything technical. If it uses electricity the chances are I can help and if I can't I can probably point you in the direction of someone who can. In addition to repairing Windows computers (and even Macs and Linux sometimes if you ask nice ;) I am also well versed in General IT, Networking, Programming, Web Design and Audio / Video technology so if you need a bit of one-on-one tutoring, advice or consultancy just ask. More details here.

My prices are way better than PC World's "TechGuys". Seriously it's not even funny: for most jobs my ON-SITE price is cheaper than their IN-STORE price. As an example of how expensive PC World are consider the following... I have never charged more than £150 (that price includes the parts!) to replace a cracked screen on a laptop PC whereas their £230 flat fee laptop repair service doesn't even cover broken screens! Don't even get me started on what they charge for parts or any of the horror stories :/

I'm also conspicuously better value than The Geek Squad who simply won't touch the vast majority of computer problems, prefering to cherry pick only the simplest and most lucrative jobs. If you look at their site you will notice only 3 of their 18 services are anything to do with fixing stuff. Their cash cow "product" is virus removal at £70 a pop which is £30 more expensive (and considerably less thorough) than my guaranteed virus removal service. Also worthy of note is their sublimely ludicrous broadband troubleshooting by remote control service! Erm OK, sure you can do that Geek Squad, that makes perfect sense!

From time to time the local computer shops might manage to match my prices however I'm confident none of them can beat the quality of service I provide. Also I've lost count of the tales of woe people have told me about their local computer shops prior to meeting me so let me be absolutely clear here...

I Roger Heathcote hereby pledge that...

1. I will never lose your files.
2. I will never install shady / pirate software on your computer.
3. I will never take kickbacks to recommend particular products.

I also offer some services (subject to availablity) that I'm fairly sure are unique, certainly in this area...

• If you need internet in a hurry I can provide you with INSTANT ON INTERNET - perfect for when you're moving house or office or when you want to switch service providers but can't afford to be offline for long.
• If your computer is seriously ill and needs to stay in for more than 48 hours you I can give you a FREE COURTESY LAPTOP LOAN for the duration, I'll even copy any files you need from your stricken computer over to it.
• Once you're a customer you get can always call me for FREE TELEPHONE SUPPORT! I'll even give you my personal mobile number for emergencies. Not only that but you get to talk to a real, free range technician who has repaired computers for a living for over a decade - not a poor battery farmed call center employee who's paid minimum wage to read you lists from a screen!

Call 0208 806 5407 now to get all your technology running smoothly for a very reasonable cost, or leave me a message in the message box below.